Contact information
We are committed to providing excellent customer service and are always happy to assist with any questions regarding our products, orders, shipping, returns, or general inquiries.
Customer Support
Email: contact@luxostep.com
Our customer support team typically responds within 24–48 business hours.
Business Address
LuxoStep
2 Joinery Mews
Highgate, WA 6003
Australia
Business Hours
Monday – Friday: 9:00 AM – 6:00 PM
Saturday – Sunday: Closed
Need Help?
For faster assistance, please include the following information when contacting us:
- Full Name
- Order Number (if applicable)
- Email Address used for the order
- Detailed description of your inquiry
We appreciate your trust in LuxoStep and look forward to assisting you.