Contact information
Get in Touch
We're here to help.
Whether you have a question about a product, need assistance with an order, want to report an issue, or simply want to share your feedback, our team is always happy to assist.
If you're contacting us regarding an existing order, please include your order number along with as much detail as possible so we can help you as quickly as possible.
Contact Information
LuxoStep
Address:
RODE CAPITAL LTD
124–128 City Road
London, EC1V 2NX
United Kingdom
Email:
contact@luxostep.com
Website:
www.luxostep.com
Customer Support
Our customer support team aims to respond to all inquiries within 24–48 business hours.
For the fastest assistance, please include:
- Your full name
- Order number (if applicable)
- Email address used to place your order
- A detailed description of your inquiry
Send Us a Message
You can contact us directly at:
Or simply use the contact form available on this page, and one of our support specialists will get back to you as soon as possible.
Business Hours
Monday – Friday: 9:00 AM – 6:00 PM (GMT)
Saturday – Sunday: Closed